Terms & Conditions

2. Prices and payment

All prices are shown in the currency displayed and are subject to availability. Fares and availability can change quickly and are only confirmed once your booking is completed and paid for. We show the full price, including known taxes and fees, before you complete your booking — with no hidden surprises at checkout.

Some fares require full payment at the time of booking. Where instalment or pay-later options are available, the exact terms are confirmed at the point of booking.

3. Your booking

When you make a booking you are responsible for ensuring that all names, dates and details are correct and match your travel documents exactly. Please check your confirmation carefully and tell us immediately if anything is wrong, as airlines and suppliers may charge to make changes.

A binding contract for the travel services is formed once we issue your confirmation. Your booking is also subject to the individual terms and conditions of the relevant airline, hotel or supplier.

4. Changes and cancellations

If you need to change or cancel your booking, contact us as soon as possible. Changes and cancellations are subject to the rules of the airline, hotel or supplier, which may include charges or may be non-refundable. Any applicable service fees will be made clear before we process a change.

Suppliers occasionally change schedules or cancel services. If this happens we will let you know as soon as we can and help you with the available options.

5. Financial protection

Flight-inclusive holidays booked with us are ATOL protected, so your money and your trip are financially protected in line with the ATOL scheme. Your confirmation will state what protection applies to your specific booking.

6. Passports, visas and health

It is your responsibility to ensure you have a valid passport, any required visas, and meet the entry and health requirements for your destination and any countries you transit. We can offer general guidance, but requirements can change and you should check with the relevant authorities before you travel.

7. Our liability

We take care to provide accurate information and a reliable service. As we arrange travel services supplied by third parties, the delivery of those services is subject to the supplier's own terms. We are not liable for events outside our reasonable control, and nothing in these terms limits any rights you have under applicable law.

8. Use of our website

You agree to use our website lawfully and not to misuse it, attempt to disrupt it, or use automated systems to extract data without our permission. Content on the website is provided for your personal, non-commercial use.

9. Governing law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the jurisdiction of the courts of England and Wales.

10. Contact us

If you have any questions about these Terms & Conditions, please contact us:

• Email: info@sevenzonestravel.com
• Phone: 020 7993 2994
• Address: 9 Station Road, West Drayton, London, UB7 7BT